MAHARAZU USMAN

MAHARAZU USMAN

B.Sc. Computer Science Graduate | Digital Operations & IT Support Specialist

House No.1 KAYA RD, ANG SARKI YAKAWADA, 810105, NG.

About

Highly motivated Computer Science graduate with a strong foundation in digital proficiency and ICT support, eager to apply acquired knowledge and practical experience to drive positive and sustainable development within an organization. Proven ability to manage digital operations, troubleshoot technical issues, and provide effective IT assistance, seeking a challenging role to contribute to technological advancement and operational efficiency.

Work

AMG COMPUTERS

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Digital Operations Assistant

Yakawada, Kaduna, Nigeria

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Summary

Manages daily digital operations and provides essential technical support, ensuring efficient service delivery within a dynamic computer and banking agency.

Highlights

Managed customer inquiries and provided comprehensive support for computer services and digital banking platforms, significantly enhancing user satisfaction and retention.

Performed routine maintenance and proactive troubleshooting for diverse computer systems, minimizing downtime and optimizing operational performance.

Assisted with secure transaction processing and meticulous data management, ensuring accuracy and integrity in critical banking operations.

Contributed to the implementation of digital solutions, improving service delivery efficiency and adapting to evolving technological demands.

Ahmadu Bello University Teaching Hospital ICT Unit

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National Youth Service Corps (NYSC) Member - ICT Support

Zaria, Kaduna, Nigeria

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Summary

Provided essential ICT support and contributed to digital infrastructure management within a critical healthcare environment during national service.

Highlights

Delivered technical assistance to hospital staff, effectively resolving hardware and software issues to ensure seamless operational continuity for critical medical systems.

Assisted in network maintenance and troubleshooting, supporting reliable connectivity and data flow across various hospital departments.

Contributed to IT asset management by ensuring proper tracking, deployment, and inventory of technological resources, improving accountability.

Supported the implementation of basic IT security protocols, safeguarding sensitive patient data and system integrity.

Ahmadu Bello University (A.B.U) Zaria - ICICT

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SIWES Intern

Zaria, Kaduna, Nigeria

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Summary

Gained practical experience in Information and Communication Technology (ICT) operations and support within a university environment.

Highlights

Assisted with routine ICT maintenance tasks, ensuring optimal system functionality and user support for academic and administrative staff.

Supported data entry and management processes, contributing to accurate record-keeping and efficient information retrieval.

Collaborated with experienced IT professionals to troubleshoot basic hardware and software issues, enhancing practical problem-solving skills.

Education

Umaru Musa Yar’Adua University Katsina

Katsina, Katsina, Nigeria
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B.Sc. (Second Class Lower) Computer Science

Government Secondary School Yakawada

Yakawada, Kaduna, Nigeria
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Senior School Certificate Examination (SSCE) Secondary Education

Model Primary School Yakawada

Yakawada, Kaduna, Nigeria
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First School Leaving Certificate (FSLC) Primary Education

Languages

English

Hausa

Native

Certificates

National Youth Service Corps (NYSC) Certificate

Federal Government of Nigeria

Google Digital Skills for Africa

Google

Skills

Technical Skills

Microsoft Office Suite, Digital Proficiency, ICT Support, Hardware Troubleshooting, Software Troubleshooting, Network Maintenance, Data Entry, IT Asset Management, Digital Operations, Customer Service Systems.

Core Competencies

Problem-Solving, Cross-Functional Collaboration, Communication, Operational Support, System Administration Basics, Data Management, Technical Assistance.

References

SHEHU USMAN AMINU

KADUNA STATE PRIMARY HEALTH CARE, G.S.M 08068107119

YUSUF ABDULRAHMAN

HEAD OF I.C.T UNIT ABUTH ZARIA, G.S.M: 08037960059.

KABIRU YAKUBU

FARMING AND BUSINESS, G.S.M: 08026142471.